Aadamson House Care Home (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with us through our website, particularly when you submit your information via our contact form.
1. Information We Collect
When you fill out the contact form on our website, we collect the following personal information:
- Name: Your full name to address your inquiries personally.
- Email Address: So we can respond to your questions or requests.
- Contact Number: To follow up with you directly if needed.
- Message: Any additional information you provide in your message to us.
2. How We Use Your Information
The information you provide through our contact form will be used for the following purposes:
- To respond to inquiries, requests, or feedback.
- To communicate with you regarding the services we provide.
- To improve our customer service and website experience.
We will not use your personal information for any purpose other than the ones specified above without your explicit consent.
3. Legal Basis for Processing Your Information
We collect and process your information based on the following legal grounds:
- Legitimate Interest: To provide the services you have requested and respond to your inquiries.
- Consent: By submitting the contact form, you consent to the collection and use of your personal data for the purposes outlined in this policy.
4. Sharing of Your Information
We do not sell, trade, or otherwise transfer your personal information to third parties. However, we may share your information with trusted third parties who assist us in operating our website and conducting our business, provided those parties agree to keep this information confidential.
5. Data Retention
We will retain your personal information only for as long as is necessary to fulfil the purposes for which it was collected or as required by law.
6. Your Data Protection Rights
You have the following rights regarding your personal information:
- Access: You can request access to the personal information we hold about you.
- Correction: You can request that we correct any inaccurate or incomplete information.
- Deletion: You can request that we delete your personal information, subject to legal obligations.
- Objection to Processing: You can object to the processing of your personal data in certain circumstances.
- Withdraw Consent: You have the right to withdraw your consent to our processing of your data at any time.
If you wish to exercise any of these rights, please contact us by filling out the form linked here.
7. Data Security
We implement a variety of security measures to maintain the safety of your personal information. However, please note that no method of electronic transmission or storage is 100% secure, and we cannot guarantee the absolute security of your information.
8. Cookies
Our website may use cookies to enhance your experience. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser that enable the site’s systems to recognize your browser and capture certain information.
You may choose to disable cookies through your browser settings; however, this may affect your experience on our website.
You can find more information on our cookie policy here.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy or how we handle your personal information, please contact us by filling out the form linked here.