Personalized Care

We understand that each individual has different needs which is why the care planning for each resident is tailored to themselves.

Our care and support plans are detailed and they cover health care, personal care, hygiene, food, drink, leisure activities, social contact, involvement, religion and environment (how the resident’s rooms are cleaned and furnished to meet the assessed needs and preferences).

After admission, reviews of the care plan are undertaken at least monthly, with the involvement of each resident and their representative if appropriate.

A senior member of staff will make changes to the resident’s care plan following this feedback. Additionally, we organize regular resident’s meetings where we consult with residents about their daily life in the home, noting their preferences and dislikes.

We ensure that the residents individual choice, privacy and dignity are at the forefront of our care provision.